Built for Restaurants & F&B Brands That Have Outgrown Their Last Social Media Agency.
Turn Instagram engagement into reservations, delivery orders, and repeat customers—without competing on Yelp.
8 of our last 10 restaurants & f&b clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
Bilbao restaurants & f&b is a different game.
We’ve run Social Media here. We know what it takes.
Your Bilbao restaurant deserves more than social followers
Bilbao's 24,000 SMBs are spending €2,200/month on average on digital marketing, yet most restaurants are losing table visibility to review platforms they don't control. Your Casco Viejo location competes globally on Google, but your social channels sit dormant. The gap between social presence and actual revenue is wider in F&B than any other sector—and it's costing you bookings every week.
The 3 places Bilbao restaurants & f&b brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 restaurants & f&b brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Strong foot traffic from tourists, but locals avoided the restaurant because they didn't know about it on Instagram. No email list. Catering revenue was zero despite ideal corporate event customer base in Bilbao metro.
Rebuilt Instagram feed to showcase daily pintxo creation and local ingredient sourcing—every post included an email signup link and catering inquiry CTA
— María T.
Owner & Chef
Read the full case study →BEFORE → AFTER
Monthly Revenue from Social · BEFORE
€850 (occasional walk-ins from Instagram story tags)
Monthly Revenue from Social · AFTER
€12,250 (reservations + catering + merchandise orders)
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
Within 90 days, you'll have a self-reinforcing system where social media feeds your email list, your email list drives repeat reservations, and your community engagement reduces your dependence on review platforms. You'll own your customer relationship and have predictable, measurable bookings from social.
Audit & Discovery
We map your current social presence, email data, and review ecosystem—then identify the exact friction points costing you bookings. We analyze competitor strategies in Casco Viejo and Abandoibarra to pinpoint your differentiation opportunity.
Audience & Messaging
We define your ideal customer personas (tourists, locals, corporate events, delivery regulars) and craft messaging that resonates with each. Every post speaks to a specific reservation or order intent, not just engagement.
Content & Conversion System
We build a repeatable content calendar (Instagram Reels, Stories, carousel posts) designed to drive email signups, direct messages, and reservation clicks. Each piece of content is tied to a conversion goal and tracked in your CRM.
Setup & Launch
We integrate your social channels with email platforms, set up conversion tracking, and activate the first 4 weeks of content. Your team gets training on weekly posting and community response protocols.
Optimize & Scale
We monitor engagement, conversion rates, and catering inquiry growth week-over-week. Every 2 weeks, we refine messaging and posting strategy based on what's generating actual bookings—not just likes.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a Bilbao restaurants & f&b brand
The median restaurants & f&b client after 6 months
Get a custom analysis of your social channels, email strategy, and competitive position. See exactly where you're losing bookings and catering orders—and what your top-performing competitors are doing differently.
Median result across 12 restaurants & f&b Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“They mapped our content to every stage of the buyer journey. That sounds basic — but nobody had done it for us before. The results were immediate.”
Raj S.
Founder · E-commerce Brand, $3M revenue
“We grew from 12K to 87K followers in nine months. But DM leads increased by 340%. Followers are vanity. Leads are the point. They understood the difference from day one.”
Mia C.
Founder · Beauty Brand, $2M revenue
“Our social content used to feel random. Every post now serves a purpose in the funnel. That strategic shift was obvious within sixty days.”
Leo R.
CMO · Fashion Brand
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How is this different from just posting more on Instagram myself?
You can post daily and get zero bookings if your content strategy, email integration, and catering targeting aren't aligned. We don't just optimize for engagement—we build a conversion funnel that turns followers into email subscribers, and subscribers into paying customers. You'll have a measurable system, not a habit.
What if we're already working with a social media agency?
Most agencies focus on posting frequency and follower growth. We focus on revenue. If your current agency isn't tracking email signups, catering inquiries, or reservation conversions from social, they're not measuring what matters. We'll conduct a free audit and show you exactly what you're leaving on the table.
Do you manage our social channels, or do we?
We do both. During months 1–3, we create and post content so you see results fast. After that, most clients switch to a hybrid model: we provide the calendar and strategy, you or your team posts with our training and weekly feedback. Some clients prefer full management—that's flexible.
How much does this cost, and what's the commitment?
Our retainer range is €900–€3,500/month depending on scope (Instagram only vs. full ecosystem including email, SMS, and catering targeting). Most restaurant clients start at €1,500–€2,200/month. We require a 3-month minimum so you see measurable results; after that, month-to-month is available.
We're not good at email marketing. Can you handle that too?
Yes. Email is often more valuable than social for restaurants because it drives repeat orders and loyalty. We'll set up your email platform, build sequences triggered by customer actions, and run A/B tests to maximize open rates and reservation conversions. It's part of the full retainer.
FREE · NO COMMITMENT · 48HR TURNAROUND