Built for Ecommerce Brands That Have Outgrown Their Last Social Media Agency.
Strategic content that builds community and converts. Proven results for retail and DTC brands across London.
8 of our last 10 ecommerce clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
London ecommerce is a different game.
We’ve run Social Media here. We know what it takes.
Social media built for London ecommerce sales growth
London's ecommerce landscape is intensely competitive, with 380,000+ SMBs fighting for attention across Meta, TikTok, and Instagram. Most London retailers struggle with organic reach and poor ROAS on paid social—particularly on product and category pages where conversion matters most. The market demands authentic, community-first content paired with sophisticated retargeting. Agencies that combine content strategy with performance metrics win market share; those that don't get replaced.
The 3 places London ecommerce brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 ecommerce brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Strong website traffic (12,000 monthly visitors) but poor conversion on product pages and zero retargeting strategy. Meta campaigns were running at 1.8:1 ROAS with £65+ cost per purchase.
Built three audience segments: cold traffic (awareness), warm traffic (product viewers), and hot traffic (cart abandoners) with distinct creative and messaging for each
— Sarah M.
Founder & Managing Director
Read the full case study →BEFORE → AFTER
Monthly social-driven revenue · BEFORE
£42,000
Monthly social-driven revenue · AFTER
£128,000
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
After 90 days, your ROAS improves by 60–120%, cart abandonment recovery captures an additional 15–25% of lost sales, and your social channels become predictable revenue drivers. You'll own a fully documented content and retargeting engine that scales with your London business.
Audit & Strategy Blueprint
We analyse your current social presence, ad account structure, and competitor landscape across London's ecommerce sector. You'll receive a detailed audit covering audience insights, creative performance, and ROAS gaps. This is where we identify the exact leaks in your funnel.
Audience Segmentation & Messaging
We build buyer personas specific to your London market and craft messaging that resonates at each stage: awareness, consideration, and conversion. This includes defining audience cohorts for organic reach and paid targeting across Meta, Instagram, and TikTok.
Content & Creative Production
Our team creates conversion-focused content: product reels, carousel ads, testimonial videos, and community posts designed to build trust and drive sales. Every asset is tested, data-informed, and aligned to your conversion funnel.
Campaign Launch & Retargeting Setup
We activate paid campaigns across Meta and TikTok with advanced audience segmentation and dynamic retargeting for cart abandoners and product page visitors. Cold traffic, warm traffic, and conversion campaigns run in parallel.
Optimisation & Performance Reporting
Weekly creative swaps, bid adjustments, and audience refinements based on real conversion data. You receive monthly performance reports with ROAS, CAC, and revenue impact—every metric tied to business growth, not vanity numbers.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a London ecommerce brand
The median ecommerce client after 6 months
Get a detailed breakdown of your current social media performance, competitive benchmarking against London retailers, and a prioritised 90-day action plan to improve ROAS and recover abandoned cart revenue.
Median result across 12 ecommerce Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“Our social content used to feel random. Every post now serves a purpose in the funnel. That strategic shift was obvious within sixty days.”
Leo R.
CMO · Fashion Brand
“We were posting every day with zero strategy. They cut our frequency in half, rebuilt the content system, and engagement doubled. More isn't always better.”
Tara N.
Head of Marketing · Food & Beverage, $4M revenue
“Instagram was an afterthought. It's now our second-highest revenue channel after word-of-mouth. I didn't think social could actually drive B2C revenue at this scale.”
Ben H.
CEO · Retail Brand, $7M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How quickly will I see results from social media marketing?
You'll see early signals (improved engagement, refined audience data) within 2–3 weeks. Meaningful ROAS improvements and revenue lift typically appear within 60–90 days, depending on your current baseline and budget. We don't promise overnight results—we promise predictable, compounding growth.
What if my current agency or in-house team isn't delivering? How does the transition work?
We'll audit your existing campaigns, salvage what's working, and rebuild underperforming areas. Typically, we migrate ad accounts (Meta, Google, TikTok) and implement new audience segments and creative strategies within 2 weeks. No downtime, no lost momentum.
How much should I spend on paid social to see real results?
For London ecommerce brands, we typically see strong ROAS starting at £1,500–£3,000/month. Below that, it's hard to gather sufficient data for optimisation. We'll recommend a budget based on your conversion goals during the strategy session.
Do you handle content creation, or do I need to hire a creator separately?
We create all conversion-focused content in-house: product reels, carousels, testimonial videos, and UGC-style assets. If you want additional branded content or influencer partnerships, we can manage those too. It's all included in your retainer or quoted separately.
Will you manage our organic social presence, or just paid campaigns?
We run integrated strategy: organic content builds trust and community; paid amplifies your best-performing assets and reaches cold traffic. Both work together. Most retainers are 60% paid campaign management, 40% content strategy and organic optimisation.
FREE · NO COMMITMENT · 48HR TURNAROUND