Built for Ecommerce Brands That Have Outgrown Their Last Web Design Agency.
Most London ecommerce sites fail to convert. We build websites designed to turn browsers into buyers—fast.
8 of our last 10 ecommerce clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Web Design doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Web Design” phase. They know it works. They want it done properly.
London ecommerce is a different game.
We’ve run Web Design here. We know what it takes.
Your website is losing £15,000 monthly in abandoned sales.
London's 380,000 SMBs are investing heavily in digital marketing, but most lack the conversion infrastructure to capitalise on that traffic. Ecommerce retailers here face acute competition from established players in Canary Wharf and Shoreditch tech hubs, yet 64% still operate sites built for aesthetics, not sales. The real opportunity lies in design that eliminates friction: product discovery, trust signals, and checkout optimisation. Web design is no longer a cost centre—it's your primary sales tool.
The 3 places London ecommerce brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 ecommerce brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
High traffic (8,000 monthly visitors) but 1.2% conversion rate. Cart abandonment at 74%. Site was designed by a generalist agency and lacked conversion optimisation. Paid ads had 1.8:1 ROAS—unsustainable.
Rebuilt site architecture to surface bestsellers and seasonal collections; improved category filtering and internal linking for SEO
— Sarah M.
Founder & CEO
Read the full case study →BEFORE → AFTER
Monthly Revenue from Web · BEFORE
£8,600
Monthly Revenue from Web · AFTER
£19,200
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Web Design has ever made sense to them.
From audit to measurable growth, step by step
You'll launch a site designed to convert—not impress. Expect 30–50% improvement in conversion rate within 90 days, 25–35% reduction in cart abandonment, and a 40–60% increase in organic traffic to category and product pages. Your site becomes your highest-ROI sales channel.
Audit & Competitive Analysis
We map your current site performance, analyse competitor conversion architecture, and identify friction points unique to your London market position. We benchmark your site against top performers in your category and assess mobile UX, page speed, and checkout flow.
Strategy & Site Architecture
We rebuild your information architecture to guide visitors toward high-intent product pages. We design conversion-optimised category funnels, improve internal linking for SEO, and structure product data for rich snippets—critical for London search visibility.
High-Conversion Design Build
Our designers create mobile-first, conversion-focused designs. Every page includes trust signals, social proof, clear CTAs, and optimised checkout flow. We design for London's mobile-first audience and ensure fast load times across all devices.
Development & Integration
We build your site on a fast, SEO-friendly platform (Shopify, custom builds, or migration). We integrate analytics, pixel tracking, email retargeting, and abandoned-cart flows. All code is optimised for Core Web Vitals and Google ranking factors.
Launch, Optimisation & Training
We execute a staged launch, monitor performance daily, and run A/B tests on high-impact areas (CTAs, checkout, product pages). We train your team on the CMS and deliver a 90-day optimisation roadmap focused on conversion gains.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a London ecommerce brand
The median ecommerce client after 6 months
A detailed, personalised breakdown of your site's conversion gaps compared to top performers in your category. Discover the exact changes that could add £10,000–£40,000 monthly to your revenue.
Median result across 12 ecommerce Web Design case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“They pushed back on every one of my bad ideas and were right every time. The version they built looks nothing like my original brief — and it's infinitely better.”
Fiona R.
CEO · Healthcare Services
“Page load went from 4.8 seconds to under 1.2. The SEO impact was visible within weeks. Speed isn't just a UX issue — it's a revenue issue. They understood that.”
Mike A.
CTO · E-commerce, $6M revenue
“We had a 68% mobile drop-off rate. After the redesign, 31%. If your agency can't tell you your mobile conversion rate, get a new one.”
Jade L.
CMO · Retail, $8M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How much will a redesign cost, and what's the ROI timeline?
Our web design projects typically range from £12,000–£45,000 depending on complexity and scope. Most clients see ROI within 12–16 weeks post-launch. Given average conversion improvements of +35–50%, you'll typically recover your investment within 3–4 months. We provide a detailed cost estimate after the audit phase.
Will our site rank better on Google after the redesign?
Yes. We optimise site architecture, internal linking, page speed, and mobile UX—all Core Web Vitals ranking factors. Clients typically see +25–60% organic traffic growth within 6 months, especially on product and category pages. We'll provide an SEO-specific roadmap before design begins.
Do you redesign existing Shopify/WooCommerce sites, or do you only build from scratch?
We work with both. If your current platform is strong, we optimise and redesign within it. If it's limiting conversion potential (slow, poor architecture, inflexible), we migrate to a better foundation. We assess your current setup in the audit phase and recommend the cost-effective path forward.
What happens after launch? Do you handle ongoing optimisation?
Yes. Every project includes an 8-week post-launch optimisation phase with A/B testing, performance monitoring, and refinement. After that, we offer retainer-based support (£800–£2,500/mo) for continuous testing and updates, or you can manage it in-house with our playbook and training.
How do you measure success?
We track conversion rate, average order value, cart abandonment, organic traffic to product pages, and revenue impact. We provide monthly reports showing exactly how design changes move these metrics. Success is defined by revenue gain, not vanity metrics.
FREE · NO COMMITMENT · 48HR TURNAROUND