Built for Ecommerce Brands That Have Outgrown Their Last Social Media Agency.
Your competitors are already building communities on Instagram and TikTok. We help you catch up—and overtake them.
8 of our last 10 ecommerce clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
Leeds ecommerce is a different game.
We’ve run Social Media here. We know what it takes.
48,000 Leeds ecommerce stores. Only 12% master social selling.
Leeds's retail and ecommerce sector is digitally ambitious but underfunded on social strategy. Most businesses spend £2,200/month on digital marketing yet allocate less than 20% to social platforms where their customers actually browse and buy. The city's competitive retail heritage means standing out requires both storytelling and measurable conversion—not vanity metrics. Ecommerce brands that combine community-building with retargeting campaigns see 3–5x faster payback than those running ads alone.
The 3 places Leeds ecommerce brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 ecommerce brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Strong product-market fit but stuck at £8k/month revenue. Instagram had 2,400 followers with <1% engagement. Meta ads were expensive (£8–12 cost per purchase) and organic reach was near-zero. No retargeting; no community.
Built content strategy around 'slow fashion stories': maker interviews, behind-the-scenes production, customer testimonials (UGC). Posted 4x weekly across Instagram Reels, Feed, Stories.
— Sarah M.
Founder & CEO
Read the full case study →BEFORE → AFTER
Monthly Revenue · BEFORE
£8,000
Monthly Revenue · AFTER
£11,500
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
After 12 weeks, your social channels are active community spaces driving measurable conversions. You'll see ROAS improve 3–5x, cart abandonment recovery live, and a repeatable content + ads system you can scale. Most importantly: you'll understand exactly why social is working, not just that it is.
Audit & Strategy Baseline
We analyse your current social presence, ad performance, competitor landscape, and ecommerce funnel. For Leeds businesses, this includes local competitive context and audience behaviour on each platform. We deliver a clear, quantified baseline: where you stand, where you're losing money, and where the fastest wins live.
Community & Content Framework
We build a sustainable content calendar and brand narrative that balances education, storytelling, and conversion. For ecommerce, this means identifying the stories your products tell, the problems you solve, and the community you're building around them. We design content pillars specific to your audience in Leeds and beyond.
Retargeting & Ads Architecture
We set up pixel-tracked campaigns across Meta and TikTok, segment your audiences (warm, cold, abandoned cart, past customers), and build conversion-focused ad creatives. This is where social profit actually happens: turning warm audiences into paying customers at 60–70% lower cost than cold traffic.
Launch & Optimisation
We go live with content and ads, monitor daily performance, and adjust bids, audiences, and creative based on real data. First two weeks are crucial: we watch for underperforming creatives, cost-per-lead creep, and engagement drops—and fix them immediately. Your campaigns improve week-on-week.
Scale & Ownership Handoff
Once we've proven what works, we scale the winning campaigns, document the playbook, and train your team (or stay embedded—your choice). You'll own the data, understand the strategy, and know exactly how to replicate wins. No black-box thinking.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a Leeds ecommerce brand
The median ecommerce client after 6 months
See how your ROAS, engagement, and community size stack up against peers. Get a free competitive analysis and your personalised 3-month roadmap.
Median result across 12 ecommerce Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“The content calendar process changed how our whole team thinks about marketing. We're telling a story now — not just filling a grid to look active.”
Cora M.
Brand Director · Lifestyle Brand
“They mapped our content to every stage of the buyer journey. That sounds basic — but nobody had done it for us before. The results were immediate.”
Raj S.
Founder · E-commerce Brand, $3M revenue
“We grew from 12K to 87K followers in nine months. But DM leads increased by 340%. Followers are vanity. Leads are the point. They understood the difference from day one.”
Mia C.
Founder · Beauty Brand, $2M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How is social media marketing different from Google Ads or SEO?
Google and SEO target people actively searching for solutions. Social targets people in discovery mode—scrolling, exploring, being inspired. For ecommerce, social is unmatched at building community and retargeting warm audiences. Google Ads are great for bottom-funnel conversions; social builds the whole funnel. The best strategies use both.
What's the typical budget to see results?
Leeds ecommerce brands average £2,200/month on digital marketing. For social, we typically recommend £400–£800/month (ads) + content creation. Most clients see positive ROAS within 6–8 weeks. If your current spend is lower, we'll show you the fastest ROI levers first. There's no minimum, but smaller budgets mean slower scaling.
How long does it take to build a real community?
Engagement and follower growth take 3–6 months of consistent, strategy-led content. Revenue impact is often faster—you'll see retargeting conversions within 4–6 weeks. Community is a byproduct of long-term content quality, not a quick fix. We focus on revenue first; community follows.
Will you manage our accounts, or teach us to do it?
We do both. We manage campaigns and content day-to-day, but we also document the playbook, train your team, and make sure you understand why things work. After 12 weeks, you can either stay embedded with us or take ownership. Most clients choose hybrid: we handle strategy and ads; they handle some content internally.
What if our current ads aren't profitable?
That's the first thing we fix. Usually, the issue isn't the ad itself—it's audience targeting, landing page experience, or lack of retargeting. In 80% of cases, we improve ROAS by 2–3x just by restructuring audiences and campaign architecture. We'll audit your current setup free of charge.
FREE · NO COMMITMENT · 48HR TURNAROUND