Built for Restaurants & F&B Brands That Have Outgrown Their Last Social Media Agency.
We build communities on Instagram and TikTok that fill seats and drive orders—backed by data, not guesses.
8 of our last 10 restaurants & f&b clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
Miami restaurants & f&b is a different game.
We’ve run Social Media here. We know what it takes.
95,000 Miami restaurants fight for attention. Your social strategy shouldn't.
Miami's hospitality scene is hypercompetitive: tourism drives foot traffic, but retention depends on social proof and community. Most restaurants post reactively, ceding discovery to Yelp and TripAdvisor. The restaurants winning aren't the biggest—they're the ones with engaged social audiences who return, refer, and order delivery. A strong social presence directly unlocks email list growth, local searches, and catering inquiries.
The 3 places Miami restaurants & f&b brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 restaurants & f&b brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
The restaurant had 8K Instagram followers but saw no measurable reservation increase. Content was sporadic, promotional, and didn't capture the neighborhood's creative energy. TripAdvisor reviews couldn't compete with newer competitors posting daily.
Repositioned content around chef culture, seasonal ingredients, and Wynwood community events. Created weekly Reels showcasing kitchen operations and staff stories.
— Marco T.
General Manager
Read the full case study →BEFORE → AFTER
Monthly Attributed Reservations · BEFORE
8–12 (via word-of-mouth only)
Monthly Attributed Reservations · AFTER
56–68 (with social + email)
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
Within 6 months, you'll have a community of engaged followers, a growing email list, and predictable reservation and delivery order flow tied directly to your social strategy. Your restaurant becomes the first choice for both locals and tourists because your social presence builds trust, not just buzz.
Audit & Competitive Analysis
We analyze your current social presence, content performance, and competitor strategies across Miami's top restaurants. We map which content types drive reservations vs. vanity metrics, and identify gaps in your local SEO footprint (hashtags, location tagging, catering keywords).
Strategic Content Roadmap
We build a 90-day content calendar focused on community building, not just promotion. Includes behind-the-scenes content, user-generated posts, chef stories, catering showcases, and email-capture moments. Every post has a measurable objective tied to reservations or delivery orders.
Audience Segmentation & Email Setup
We segment your growing audience by intent: regular diners, delivery customers, corporate clients, tourists. We set up automated email workflows to capture leads from social and re-engage followers with exclusive offers, events, and catering menus.
Content Production & Local Optimization
We create scroll-stopping Reels, carousel posts, and TikTok videos optimized for local Miami searches (location tags, catering keywords, delivery CTAs). Each post is designed to drive one of three outcomes: reservation, email signup, or catering inquiry. All content aligns with your brand voice.
Measurement & Optimization
We track reservations, email signups, and delivery orders attributed to social campaigns. Monthly, we identify top-performing content, kill underperformers, and refine targeting. You'll receive transparent dashboards showing cost-per-lead and ROI by channel.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a Miami restaurants & f&b brand
The median restaurants & f&b client after 6 months
Get the exact content calendar, email capture sequences, and local SEO strategy that Miami restaurants use to fill reservations and drive delivery orders—without spending money on ads you don't understand.
Median result across 12 restaurants & f&b Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“Instagram was an afterthought. It's now our second-highest revenue channel after word-of-mouth. I didn't think social could actually drive B2C revenue at this scale.”
Ben H.
CEO · Retail Brand, $7M revenue
“The content calendar process changed how our whole team thinks about marketing. We're telling a story now — not just filling a grid to look active.”
Cora M.
Brand Director · Lifestyle Brand
“They mapped our content to every stage of the buyer journey. That sounds basic — but nobody had done it for us before. The results were immediate.”
Raj S.
Founder · E-commerce Brand, $3M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How long before we see reservations and orders from social?
First inquiries typically come within 2–3 weeks of launching optimized content. Measurable reservation volume (20+ attributed per month) takes 6–8 weeks as your email list and engaged audience grow. Catering leads often come faster due to higher search intent. We provide attribution dashboards so you can see exactly what's working.
What if we already have a social media manager? Will Omakaase replace them?
No. We typically partner with your existing team or hire one together. Our role is strategy, content direction, email setup, and optimization. Your manager (or ours) handles day-to-day posting and community management. Think of us as your CMO; they're the executor. This model keeps costs lower and ensures brand continuity.
Do you create all the video content and photos, or do we need to provide them?
We handle content production for our retainer packages. We shoot behind-the-scenes video at your restaurant, create Reels, source food photography, and write copy. You'll need to allocate 2–3 hours of staff time per month for interviews, kitchen access, and approvals. Everything else is on us.
How much does this cost, and what's the minimum commitment?
Our Social Media Marketing retainer for Miami restaurants ranges from $2,500–$6,000/month, depending on scope (1 location vs. 3+, video production volume, email complexity). Minimum commitment is 6 months to see compound results. We'll never charge you surprise fees. Every deliverable and timeline is locked in your contract.
What happens if we cancel? Do we keep the email list and content calendar?
Yes. We transfer all email databases, content calendars, and asset libraries to you or your next agency. Everything you build with us is yours. We're confident in our work—if you need to leave, there's no penalty after the first 90 days.
FREE · NO COMMITMENT · 48HR TURNAROUND