Built for Restaurants & F&B Brands That Have Outgrown Their Last Social Media Agency.
Stop losing customers to TripAdvisor algorithms. Own your audience, build loyalty, and drive real sales through strategic social media.
8 of our last 10 restaurants & f&b clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
Liverpool restaurants & f&b is a different game.
We’ve run Social Media here. We know what it takes.
32,000 Liverpool restaurants compete on platforms they don't control
Liverpool's hospitality sector is vibrant but fragmented. Most restaurant owners rely entirely on review platforms and organic foot traffic, leaving them vulnerable to algorithm changes and unable to build direct customer relationships. Your competitors aren't investing in owned channels—email lists are sparse, social strategies are reactive, and catering/delivery visibility is buried. This is your advantage. The restaurants winning right now in Liverpool are the ones building communities on social, capturing customer data, and speaking directly to their audience between visits.
The 3 places Liverpool restaurants & f&b brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 restaurants & f&b brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Beautiful restaurant, loyal regulars, but zero traction on Instagram. TripAdvisor reviews were driving casual walk-ins, but no repeat customer system existed. Catering business (40% of potential revenue) was completely invisible on social. Email list was non-existent.
Built email capture funnel around exclusive seafood tasting menus and catering packages, integrated into Instagram Stories and bio link.
— Sarah M.
Owner, The Dock & Galley
Read the full case study →BEFORE → AFTER
Monthly Revenue Impact from Social · BEFORE
£0 (untracked, assumed negligible)
Monthly Revenue Impact from Social · AFTER
£4,200+ (direct attribution: bookings + catering + upsells)
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
After 12 weeks, you'll own a direct audience via email (no algorithm dependence), consistent social presence driving measurable bookings and catering enquiries, and a repeatable system your team can maintain. Most importantly: you'll know the exact revenue impact of social media on your business.
Audit and Strategy Session
We analyse your current social presence, competitor positioning, and customer behaviour patterns. We identify gaps in your email capture, catering promotion, and delivery visibility across platforms. This is where we uncover the specific revenue opportunities unique to your Liverpool location and restaurant type.
Build Email & Retention System
We design lead magnets (discount codes, exclusive menus, early-bird offers) and integrate email capture into your Instagram bio, stories, and posts. This turns followers into subscribers you own and control—no algorithm risk. We set up automated welcome sequences and segmentation for locals vs. tourists, events vs. casual diners.
Content Calendar & Visual Identity
We create a 12-week rolling content calendar built around your menu, events, catering services, and local Liverpool moments (Baltic Triangle openings, match days, festivals). Every post has a purpose: drive bookings, capture emails, promote delivery, or build community. Consistent posting schedule, consistent visual style, measurable CTAs.
Catering & Delivery Visibility Campaign
We build dedicated social content showcasing your catering and delivery options, targeting local searches and corporate enquiries. Instagram highlights, carousel posts, Reels demonstrating your process, and direct messaging templates. This addresses the blind spot: most Liverpool restaurants don't promote these revenue streams on social at all.
Measurement Framework & Optimisation
We implement tracking for follower growth, engagement, email signups, bookings attributed to social, and catering enquiries. Monthly reporting shows what's working, what isn't, and where we're adjusting. You see exactly how social drives revenue, not just vanity metrics. This is how you stay accountable to results, not just content production.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a Liverpool restaurants & f&b brand
The median restaurants & f&b client after 6 months
Get the exact framework we use to turn Instagram followers into paying customers, build email lists, and win catering contracts. This 12-page guide is built specifically for Liverpool restaurants—with local benchmarks, competitor analysis, and a 90-day action plan.
Median result across 12 restaurants & f&b Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“We grew from 12K to 87K followers in nine months. But DM leads increased by 340%. Followers are vanity. Leads are the point. They understood the difference from day one.”
Mia C.
Founder · Beauty Brand, $2M revenue
“Our social content used to feel random. Every post now serves a purpose in the funnel. That strategic shift was obvious within sixty days.”
Leo R.
CMO · Fashion Brand
“We were posting every day with zero strategy. They cut our frequency in half, rebuilt the content system, and engagement doubled. More isn't always better.”
Tara N.
Head of Marketing · Food & Beverage, $4M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How is this different from just hiring a social media manager or freelancer?
A freelancer executes posting; we build systems. We design the email capture funnel, the content strategy aligned to your revenue goals, the catering promotion playbook, and the measurement framework. You're not paying for content production—you're paying for strategy, automation, and accountability to revenue targets. Most restaurants overpay for content and underpay for strategy. We flip that.
How long until we see actual bookings or orders from social?
You'll see first attributed bookings within 4–6 weeks. Email capture starts immediately (week 1), and high-intent catering enquiries come within 6–8 weeks once visibility campaigns are live. Revenue lift varies by location, restaurant type, and starting point, but average clients see £2,000–£4,000 monthly lift by month 3.
What if we already have a social media presence but it's not working?
That's where most restaurants are. We audit your existing presence, identify what's broken (no email capture, no catering visibility, no linked revenue tracking), and rebuild from there. We don't start from zero—we salvage what works and replace what doesn't. Most clients see improvement within 3–4 weeks of restructuring.
We're a small independent restaurant. Can we afford this?
Yes. Our retainer starts at £1,200/month and scales based on scope (1 location vs. multi-site, social-only vs. social + email + ads). We design this for restaurants with £2,000/month digital budgets. Most clients see ROI within 2–3 months, making the retainer self-funding. We're transparent on what you'll invest and what you should expect back.
How do you handle the day-to-day posting and content creation?
We create a 12-week content calendar and templates your team uses, or we handle execution on your behalf (depending on your package). Either way, you're not managing daily posting chaos. We automate where possible (scheduling, email sequences) so your team spends 3–4 hours per week on execution, not planning.
FREE · NO COMMITMENT · 48HR TURNAROUND