Built for Restaurants & F&B Brands That Have Outgrown Their Last Social Media Agency.
Most restaurants lose customers to TripAdvisor and Yelp. We build owned channels that convert followers into repeat guests and catering orders.
8 of our last 10 restaurants & f&b clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
Bristol restaurants & f&b is a different game.
We’ve run Social Media here. We know what it takes.
Your Bristol restaurant deserves more than vanity followers.
Bristol's 35,000 SMBs spend an average of £2,400 monthly on digital marketing, yet restaurants remain trapped in a cycle of zero-ROI social posting and heavy reliance on review platforms. The city's thriving food scene across Clifton, Stokes Croft, and the Waterfront creates intense visual competition—but also massive opportunity. Restaurants that move beyond Instagram aesthetics to drive email capture, loyalty, and delivery visibility outpace competitors by 3-5x. Social media in Bristol's F&B space isn't about engagement metrics; it's about owned audience leverage.
The 3 places Bristol restaurants & f&b brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 restaurants & f&b brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Strong Yelp presence (4.7 stars) but no repeat booking mechanism. 70% of customers were one-time diners. Email list was non-existent. Instagram had 800 followers but zero catering inquiries.
Built a post-visit email funnel that segmented diners by visit type (dine-in, event, delivery). Offered loyalty incentives and early access to seasonal menus.
— Sarah M.
General Manager
Read the full case study →BEFORE → AFTER
Monthly direct bookings (non-Yelp) · BEFORE
8–12
Monthly direct bookings (non-Yelp) · AFTER
22–28
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
After 6 months, you'll own a direct customer channel (email) with 1,000–3,000 engaged subscribers, a content machine that drives 15–25% of monthly bookings and delivery orders, and a data-driven understanding of what content actually converts. You'll reduce reliance on review platforms and reclaim margin from commission.
Audit & Competitive Intelligence
We map your current social presence against 8–12 top-performing Bristol restaurants. We identify which content types (Stories, Reels, carousel posts) drive bookings vs. vanity metrics. We analyse your email capture rate and competitor retention strategies.
Owned Audience Strategy
We build an email funnel that captures diners at point-of-booking or delivery checkout. We map your Instagram/TikTok to nurture sequences for repeat visits, loyalty, and catering inquiries. We create a content calendar that balances aesthetic appeal with conversion intent.
Content Creation & Social Ops
We produce 12–16 high-quality posts/month (Reels, Stories, carousel posts) designed to drive bookings, delivery orders, and email signups. Each piece maps to a conversion goal. We manage comments, messages, and DMs to qualify leads.
Email & Retention Campaign Launch
We launch automated welcome sequences for new email subscribers. We create triggered campaigns for abandoned reservations, post-visit follow-ups, and seasonal promotions (Valentine's, New Year, summer events). We integrate with your booking/POS system if possible.
Measurement & Monthly Optimization
We track bookings, delivery orders, email revenue, and social ROI monthly. We A/B test content, optimize posting times, and refine audience segments. We report back with insights and tactical improvements every 30 days.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a Bristol restaurants & f&b brand
The median restaurants & f&b client after 6 months
A step-by-step guide to turning Instagram, TikTok, and email into your top 3 booking and delivery channels—without hiring a full-time social media manager.
Median result across 12 restaurants & f&b Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“Our social content used to feel random. Every post now serves a purpose in the funnel. That strategic shift was obvious within sixty days.”
Leo R.
CMO · Fashion Brand
“We were posting every day with zero strategy. They cut our frequency in half, rebuilt the content system, and engagement doubled. More isn't always better.”
Tara N.
Head of Marketing · Food & Beverage, $4M revenue
“Instagram was an afterthought. It's now our second-highest revenue channel after word-of-mouth. I didn't think social could actually drive B2C revenue at this scale.”
Ben H.
CEO · Retail Brand, $7M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How much will this cost compared to my current Yelp and TripAdvisor spending?
Our retainer for Bristol restaurants ranges from £1,200–£3,500/month, depending on scope (content creation, email ops, community management). Most clients offset this by reducing platform commissions (15–25% per order) within 4–6 months. If you're spending £800–£1,500/month on delivery commissions, shifting 30–40% to owned channels pays for our service.
Do you manage our TripAdvisor and Google reviews as part of this?
No, but we do integrate review management into your email strategy. We help you capture email addresses from happy diners so you're not 100% dependent on third-party platforms for reputation. If you'd like full review management added, we can scope that separately.
How long before we see new bookings and orders?
Email capture and retargeting typically see results within 2–3 weeks. New followers and Reels engagement can take 4–6 weeks. Catering inquiries often spike within 8–12 weeks once seasonal content and targeted campaigns go live. We track and report this monthly, so you'll see the attribution clearly.
What if we don't have time to respond to comments and DMs?
Community management is included in most of our retainers. We monitor and respond to comments, qualify DM inquiries, and flag high-intent leads (catering requests, large reservations) to you daily. You're never overwhelmed.
Can you help us with POS integration or booking system setup?
We don't build custom integrations, but we work with platforms like OpenTable, Resy, and most email providers (Mailchimp, Klaviyo). If your POS supports email or SMS exports, we can segment and target customers. We'll advise on setup and handoff to your tech team if needed.
FREE · NO COMMITMENT · 48HR TURNAROUND