Built for Retail & Consumer Goods Brands That Have Outgrown Their Last Web Design Agency.
San Francisco retail brands lose thousands monthly to poor user experience. We design websites that sell.
8 of our last 10 retail & consumer goods clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Web Design doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Web Design” phase. They know it works. They want it done properly.
San Francisco retail & consumer goods is a different game.
We’ve run Web Design here. We know what it takes.
70% of your customers leave before buying. Your website design is why.
San Francisco's retail and consumer goods market is uniquely competitive—you're not just competing with local shops, but with Amazon, Etsy, and global marketplaces. Your website is your only owned asset in a crowded digital landscape. The average San Francisco retail business spends $7,200/month on digital marketing but loses 70% of potential customers at checkout. A conversion-optimized website compounds every dollar you spend on SEO, ads, and content by turning traffic into revenue instead of abandoning it.
The 3 places San Francisco retail & consumer goods brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 retail & consumer goods brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
They had 8,000 monthly website visitors but only 1.2% conversion rate. Cart abandonment was 74%. They were spending $5,400/month on Google Ads but couldn't scale profitably—CAC was $127 while AOV was $68.
Redesigned product pages with trust signals (certifications, third-party reviews, 30-day guarantee) and reduced checkout from 6 steps to 3 steps, cutting friction by 50%.
— Sarah M.
Founder & CEO
Read the full case study →BEFORE → AFTER
Monthly Website Revenue · BEFORE
$9,600
Monthly Website Revenue · AFTER
$24,300
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Web Design has ever made sense to them.
From audit to measurable growth, step by step
After 4-5 months, your website becomes a revenue engine. You'll see 40-60% reduction in cart abandonment, 2-3x improvement in conversion rate, and measurable growth in Google Shopping visibility. More importantly: every dollar you spend on ads and SEO now compounds through a website built to sell.
Discovery & Audit
We analyze your current website, competitor landscape, and customer journey. For San Francisco retail brands, this includes review of your Google Shopping presence, SEO visibility, and cart abandonment patterns. We identify where customers drop off and why.
Strategy & Design System
We map the ideal customer journey—from discovery (Google, social, paid) to purchase to retention. We design wireframes and a visual system built for conversion, not just aesthetics. Every element serves a purpose: removing friction, building trust, and driving action.
High-Conversion Design & Build
We build your website on a conversion-optimized foundation—fast load times, mobile-first responsive design, clear product discovery, and trust signals at every step. We integrate with your inventory, payment, and email systems so customers move frictionlessly from browse to purchase.
Optimization & Google Integration
We optimize your site for Google Shopping, organic search, and product discoverability. We implement structured data, schema markup, and SEO-first architecture so you rank for high-intent keywords and show up in product listings alongside competitors.
Launch, Test & Scale
We deploy with A/B testing live from day one. We monitor conversion rate, cart abandonment, page load time, and customer acquisition cost. Week one post-launch we baseline performance; weeks 2-4 we identify winning variations and scale them.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a San Francisco retail & consumer goods brand
The median retail & consumer goods client after 6 months
Get a personalized audit of your website's conversion potential. We'll identify the 20-30 specific opportunities you're leaving on the table, calculate your revenue opportunity, and show you exactly how to close the gap.
Median result across 12 retail & consumer goods Web Design case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“They pushed back on every one of my bad ideas and were right every time. The version they built looks nothing like my original brief — and it's infinitely better.”
Fiona R.
CEO · Healthcare Services
“Page load went from 4.8 seconds to under 1.2. The SEO impact was visible within weeks. Speed isn't just a UX issue — it's a revenue issue. They understood that.”
Mike A.
CTO · E-commerce, $6M revenue
“We had a 68% mobile drop-off rate. After the redesign, 31%. If your agency can't tell you your mobile conversion rate, get a new one.”
Jade L.
CMO · Retail, $8M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How long does it take to see results from a website redesign?
You'll see immediate improvements in user experience and initial conversion uplifts within 2-3 weeks post-launch. Meaningful revenue impact (20-30% conversion increase) typically appears within 6-8 weeks. Full optimization and search ranking benefits take 4-6 months as Google crawls and indexes your new site architecture.
Will a new website hurt my SEO or Google rankings?
Only if we mishandle the migration. We implement 301 redirects for every old page, maintain all existing backlinks, and keep your domain authority intact. Most clients see SEO improve post-launch because we optimize the new site's architecture, speed, and content strategy. You'll typically see initial dips of 2-3 weeks, then recovery and growth.
What if I'm already spending on Google Ads or social media? Will a website redesign affect my ad performance?
It improves it dramatically. A better website means higher conversion rates on the same ad spend, which lowers your cost per acquisition and improves ROI. Ads send traffic; your website converts it. Better website = better ad performance. Most clients see their ad ROI improve 40-60% within the first month post-launch.
Can you integrate my website with my inventory, email, and payment systems?
Yes. We integrate with Shopify, WooCommerce, custom databases, Klaviyo, Mailchimp, Stripe, Square, and most major platforms. We ensure real-time inventory sync, abandoned cart email capture, and seamless checkout. If your system exists, we connect to it.
How much does web design cost? What's your pricing model?
Our engagements range from $8,000–$35,000 depending on scope and complexity. We offer fixed-price projects (design + build + optimization) or performance-based retainers where you pay based on conversion improvements achieved. We'll discuss options after your audit and recommend the model that aligns with your goals.
FREE · NO COMMITMENT · 48HR TURNAROUND
Get your San Francisco retail & consumer goods market diagnostic.
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