Built for Healthcare Brands That Have Outgrown Their Last Social Media Agency.
32,000 SMBs compete in Liverpool. Healthcare practices that master social media attract more patients and build loyal communities.
8 of our last 10 healthcare clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
Liverpool healthcare is a different game.
We’ve run Social Media here. We know what it takes.
Your competitors are winning patient trust on social. You're not.
Liverpool's healthcare sector is digitally fragmented. While major hospital groups dominate NHS referrals, independent practices and clinics struggle with consistent patient acquisition through social channels. Google Maps visibility drives 67% of local patient searches, yet most healthcare SMBs post sporadically, lack review systems, and ignore community-building strategies. Social media for healthcare in Liverpool isn't crowded—it's underserved, which means early adopters win disproportionate patient loyalty.
The 3 places Liverpool healthcare brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 healthcare brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Zero social media presence; Google Maps rank #8 in local search; only 2 Google reviews; competing against larger multi-location chains. Practice was reliant on NHS referrals and word-of-mouth, leaving £4,000+ monthly revenue on table.
Built educational Instagram & Facebook strategy: weekly mobility tips, injury prevention, patient success stories. Positioned clinic as 'specialist in sports injury recovery for Liverpool runners & cyclists.'
— Sophie M.
Clinic Owner
Read the full case study →BEFORE → AFTER
Monthly New Patient Bookings (Private Pay) · BEFORE
6–8 patients
Monthly New Patient Bookings (Private Pay) · AFTER
16–18 patients
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
After 4–6 months, your practice ranks higher locally, attracts 25–40% more patient inquiries, earns 3–4x more Google reviews, and has a recognizable, trustworthy social presence. Your team saves 5+ hours per week on ad-hoc social posting. Most importantly, new patients arrive pre-educated, pre-qualified, and confident in your expertise—reducing no-shows and boosting satisfaction.
Audit & Community Blueprint
We analyze your current social footprint, competitor landscape in Liverpool, patient sentiment, and review gaps. We map your audience journey—from discovery to appointment to loyalty. Specific to healthcare: we identify which services (dental, GP, physiotherapy, mental health, etc.) resonate most on social and why.
Trust Content Strategy
We develop a content calendar rooted in patient education, local credibility, and symptom-to-solution storytelling. Every post builds authority and answers real questions your Liverpool patients ask. We integrate review-generation prompts, staff spotlights, and community health tips—content that feels human, not corporate.
Launch & Optimize Channels
We activate Facebook, Instagram, and Google My Business with optimized profiles, consistent posting, and automated review requests. Local Liverpool keywords are woven into bios and captions. We set up patient testimonial collection and integrate appointment scheduling into social.
Community Engagement & Review Velocity
We respond to every comment, message, and review within 2 hours. We run small-budget social ads targeting Liverpool postcodes most likely to convert. We prompt satisfied patients to leave reviews post-appointment. This phase builds momentum and social proof simultaneously.
Measure, Refine & Scale
Monthly reporting shows patient acquisition cost, review growth, appointment bookings, and social ROI. We test new content formats, adjust ad spend, and identify your highest-converting patient segments. Quarterly strategy sessions keep us aligned with your practice goals and Liverpool market shifts.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a Liverpool healthcare brand
The median healthcare client after 6 months
Discover the exact framework used by Liverpool's highest-ranking healthcare practices to dominate local search, generate patient reviews at scale, and build community trust on social media.
Median result across 12 healthcare Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“We grew from 12K to 87K followers in nine months. But DM leads increased by 340%. Followers are vanity. Leads are the point. They understood the difference from day one.”
Mia C.
Founder · Beauty Brand, $2M revenue
“Our social content used to feel random. Every post now serves a purpose in the funnel. That strategic shift was obvious within sixty days.”
Leo R.
CMO · Fashion Brand
“We were posting every day with zero strategy. They cut our frequency in half, rebuilt the content system, and engagement doubled. More isn't always better.”
Tara N.
Head of Marketing · Food & Beverage, $4M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How is social media marketing different for healthcare vs. other industries?
Healthcare social media must build trust first, sell second. Patients research providers intensely before booking. Content needs to educate, answer common concerns, and address symptoms—not just promote. Compliance (GDPR, patient confidentiality) is stricter. We specialize in this nuance. Our content strategy for a physiotherapy clinic looks nothing like strategy for a retail brand.
What if my practice is already on Facebook/Instagram but getting no traction?
Most healthcare practices post sporadically, use overly promotional language, and ignore engagement. We audit your current presence, identify why followers aren't converting to appointments, and rebuild strategy from the ground up. Common fixes: shift from 'book now' to patient education; respond to every comment within hours; integrate review prompts into posts; run hyper-local ads. Most clients see improvement in 3–4 weeks.
How do you generate reviews without incentivizing them (which violates Google ToS)?
We use timing-based prompts (ask right after a positive interaction), personalization (message from the specific clinician they saw), and simplicity (direct link to review, one-click process). No discounts, no sweepstakes—just making it easy for satisfied patients to give feedback. Staff training ensures verbal requests feel natural. Most practices see 70–85% response rate within 48 hours of prompt.
I have limited budget (£1,000–£1,500/mo). Can you still help?
Yes. We design modular packages. At the lower end, you get strategy consultation, content calendar, and organic-only management (no paid ads). At £1,500–£2,000, we add small-budget local ads (£200–£300/mo) + weekly engagement. You see slower growth (3–4 months vs. 2–3), but ROI is the same. We're transparent about timeline vs. investment.
How often should my practice post on social media?
For healthcare: 4–5 posts per week on Facebook/Instagram (mixed organic + promoted). Monday–Thursday optimal for appointment-decision makers. Consistency matters more than volume. We pre-plan and batch-create content monthly, so your team isn't scrambling daily. Most practices report it takes their staff 2–3 hours per week with our system (vs. 8+ hours with ad-hoc posting).
FREE · NO COMMITMENT · 48HR TURNAROUND