Built for Healthcare Brands That Have Outgrown Their Last Social Media Agency.
Your practice deserves a social strategy that builds trust, generates reviews, and drives patient acquisition without the agency nonsense.
8 of our last 10 healthcare clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
Bristol healthcare is a different game.
We’ve run Social Media here. We know what it takes.
Bristol healthcare practices losing patients to social-first competitors
Bristol's 35,000 SMBs include hundreds of healthcare practices competing for local patient attention on platforms where Google Maps reviews now drive 60% of first-time bookings. Most practices post sporadically, lack patient testimonial systems, and miss the consistency that builds community loyalty. The practices winning in Bristol aren't just posting—they're creating conversation, managing reputation actively, and turning satisfied patients into advocates. Social media marketing in healthcare isn't optional anymore; it's your competitive moat.
The 3 places Bristol healthcare brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 healthcare brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Invisible on social media and Google Maps, losing new patients to competitors with active Instagram and higher review counts. No system for generating reviews, sporadic posting, and unclear appointment booking process on social platforms.
Built automated SMS/email review request workflow triggered 48 hours post-appointment, training staff to encourage verbal requests
— Sarah M.
Practice Manager
Read the full case study →BEFORE → AFTER
Monthly Patient Inquiries from Social/Google · BEFORE
2–3 inquiries
Monthly Patient Inquiries from Social/Google · AFTER
12–14 inquiries
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
After 3 months, your practice will have a reputation engine generating 15–25 new patient reviews monthly, a consistent social presence that builds community trust, and a predictable pipeline of appointment inquiries from social channels. You'll stop broadcasting and start converting.
Social Audit & Patient Mapping
We analyse your current social presence, competitor strategies across Bristol, and patient behaviour on your existing channels. We interview 3–5 of your best patients to understand what resonates and what trust signals matter most in your specialty. This isn't guesswork—it's data from your actual community.
Review System & Reputation Setup
We build a simple, automated workflow to request reviews from satisfied patients at the right moment in their journey—post-appointment or post-treatment. This system lives in your existing tools (email, SMS, or practice management software) and requires minimal staff friction. Bristol practices using this see 3–4x more monthly reviews within 60 days.
Content Creation & Community Building
We create a 12-week content calendar of authentic, patient-focused posts: before/after transformations, staff spotlights, patient stories (anonymised), educational tips, and testimonial videos. Each piece is designed to answer the questions patients ask before they book—building trust and reducing decision friction. We post 4–5x per week across Instagram, Facebook, and Google Business Profile.
Engagement & Conversion Optimisation
We actively monitor comments, respond to inquiries within 2 hours, and use social listening to catch mentions of your practice across Bristol. We optimise call-to-action buttons, reply automation, and appointment links to turn social followers into booked patients. Every interaction is logged and tracked for ROI.
Reporting, Refinement & Scaling
Every month, we deliver a clear performance report: patient inquiries generated, appointments booked, cost per patient acquired, and review growth. We identify what's working and optimise: doubling down on high-performing content, refining your audience targeting, and testing new formats. This is how social becomes predictable.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a Bristol healthcare brand
The median healthcare client after 6 months
Get a custom, data-driven breakdown of your social presence, Google visibility, and patient review strength compared to 5 similar practices in your Bristol postcode. Includes specific, actionable recommendations to improve your patient acquisition pipeline.
Median result across 12 healthcare Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“Instagram was an afterthought. It's now our second-highest revenue channel after word-of-mouth. I didn't think social could actually drive B2C revenue at this scale.”
Ben H.
CEO · Retail Brand, $7M revenue
“The content calendar process changed how our whole team thinks about marketing. We're telling a story now — not just filling a grid to look active.”
Cora M.
Brand Director · Lifestyle Brand
“They mapped our content to every stage of the buyer journey. That sounds basic — but nobody had done it for us before. The results were immediate.”
Raj S.
Founder · E-commerce Brand, $3M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How long before we see patient inquiries from social media?
You'll see early traction (5–8 inquiries) within 4–6 weeks of consistent posting and review system activation. Meaningful scale (12–15+ inquiries monthly) typically occurs by week 12. The timeline depends on your baseline: practices with zero reviews or zero social presence take slightly longer to build trust signals than those with some existing foundation. We track and report weekly so you see progress in real time.
Do we have to post every single day? Our team is already stretched.
No. We recommend 4–5 posts weekly across Instagram and Facebook, plus 2–3 Google Business updates. This is manageable—we provide pre-designed templates, captions, and scheduling tools so your team can batch-post in 30 minutes per week. The key is consistency, not volume. A practice posting 4x weekly for 12 weeks outperforms one posting 10x weekly for 2 weeks then burning out.
What if our patient reviews are currently low or negative?
We start by understanding why (service gaps, communication issues, etc.), then build a system to turn satisfied patients into reviewers while addressing the root causes. Negative reviews stay visible, but when you're generating 15+ positive reviews monthly, older negative reviews naturally drop down in prominence. We also respond professionally to every negative review—turning it into a trust signal by showing you care about feedback. Most practices see their overall rating improve by 0.5–1 star within 90 days.
How much does this cost, and what's the minimum commitment?
Social media marketing packages for Bristol healthcare practices range from £1,200–£3,500/month depending on scope (content creation, community management, paid ads, reporting depth). Most practices see ROI within 90 days. Minimum commitment is typically 3 months so we have time to build momentum, generate reviews, and refine what's working. We offer flexible packages: some practices do content creation only and manage community themselves; others want full-service done-with-you support.
Do we need to do paid advertising on Facebook or Instagram?
Not initially. Organic social content + Google Business profile optimisation + review generation typically generate 8–12 patient inquiries monthly without paid ads. Paid ads become valuable once you have strong organic content and testimonials to amplify—usually around month 3–4. When we do recommend paid ads, budget is typically £300–£800/month and targets high-intent searchers in your Bristol postcode. We test, measure, and report on every pound spent.
FREE · NO COMMITMENT · 48HR TURNAROUND