Built for Ecommerce Brands That Have Outgrown Their Last Social Media Agency.
We turn Instagram, TikTok, and Facebook into predictable revenue engines. Community builds loyalty. Strategy builds profit.
8 of our last 10 ecommerce clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
San Francisco ecommerce is a different game.
We’ve run Social Media here. We know what it takes.
San Francisco ecommerce brands waste $4.8M monthly on underperforming social.
San Francisco's ecommerce market is dominated by high-intent buyers and venture-backed competitors spending aggressively on Meta and TikTok. Yet 70% of local SMBs run campaigns without retargeting, leaving $2–5K in monthly revenue on the table. The winners aren't spending more—they're building authentic communities while maintaining disciplined ROAS targets. Social media here isn't marketing; it's your primary sales channel.
The 3 places San Francisco ecommerce brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 ecommerce brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Instagram was their primary channel but engagement was flat (0.9%), ROAS on Meta was 1.4:1, and they had no post-purchase strategy. 35% cart abandonment was costing them ~$18K/month. Competitors in the Mission and SoMa were eating their lunch with influencer partnerships and TikTok.
Rebuilt audience segments by purchase intent and LTV, segmented US/International, and layered lookalike audiences based on high-value repeat customers.
— Sarah M.
Founder & CEO
Read the full case study →BEFORE → AFTER
Monthly revenue from paid social · BEFORE
$42K
Monthly revenue from paid social · AFTER
$148K
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
Within 90 days, you'll see ROAS improve to 3:1 or higher, cart abandonment drop by 30–40%, and repeat customer rate climb. More importantly, you'll have a repeatable system that turns social followers into paying customers and loyal advocates. Social media becomes your most profitable channel.
Audit & Competitive Map
We analyze your current social presence, competitor strategies (especially in SoMa, Financial District, Mission), and your full-funnel data (traffic, conversion, AOV, LTV). We identify where you're losing to competitors and where your biggest revenue gaps are.
Strategy & Audience Architecture
We build a community-first content strategy aligned with your product roadmap and buying cycle. We design audience segments by purchase intent (awareness, consideration, conversion, retention) and map them to platforms (Instagram for discovery, TikTok for reach, Facebook for retargeting).
Content & Creative Production
We produce high-performing content: product storytelling, UGC-style reels, carousel ads, and community hooks. Every piece is designed to stop scrolls, drive engagement, and feed your retargeting pixel. We test 3–5 creative variations weekly to find what resonates with San Francisco's savvy audience.
Campaign Deployment & Optimization
We launch paid campaigns on Meta, TikTok, and Google Shopping with day-one audience segmentation and daily budget allocation based on ROAS. We implement pixel tracking, UTM structure, and retargeting sequences. By day 7, we optimize underperforming audiences and scale winners.
Community Nurture & Revenue Expansion
We build post-purchase automation: email sequences, SMS retargeting, and loyalty-focused social ads. We identify your most engaged community members and nurture them into repeat buyers and advocates. Monthly, we test new channels (affiliate, influencer, event-driven campaigns) to expand revenue without scaling spend proportionally.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a San Francisco ecommerce brand
The median ecommerce client after 6 months
Get a free, custom audit of your social media strategy, competitor landscape, and full-funnel performance. We'll show you exactly where you're leaving money on the table and how to fix it.
Median result across 12 ecommerce Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“We grew from 12K to 87K followers in nine months. But DM leads increased by 340%. Followers are vanity. Leads are the point. They understood the difference from day one.”
Mia C.
Founder · Beauty Brand, $2M revenue
“Our social content used to feel random. Every post now serves a purpose in the funnel. That strategic shift was obvious within sixty days.”
Leo R.
CMO · Fashion Brand
“We were posting every day with zero strategy. They cut our frequency in half, rebuilt the content system, and engagement doubled. More isn't always better.”
Tara N.
Head of Marketing · Food & Beverage, $4M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How long before we see results?
You'll see initial improvements in campaign performance within 2–3 weeks (lower CPC, higher CTR). Meaningful ROAS improvement and cart recovery wins show up in weeks 4–8. Repeat customer and community metrics take 12+ weeks to mature. We track daily and report weekly so you see progress in real time.
What if our product isn't 'TikTok-friendly'?
Every product can be community-driven on social. We've worked with B2B, luxury, niche, and 'boring' categories. The trick is storytelling: how it solves a problem, who uses it, why it matters. We test content style and audience before betting big. Most clients are shocked at what resonates on TikTok once we reframe the narrative.
Do you manage our accounts, or do we?
That's up to you. Most clients on retainer have us manage campaigns end-to-end (strategy, creative, paid, optimization). Some prefer we consult and train your in-house team. We're flexible. What matters is that someone is checking performance daily, testing weekly, and iterating monthly. That discipline is non-negotiable.
What's your minimum retainer and commitment?
Our social media marketing engagement starts at $3,500/month (audit + strategy + organic + lite paid management) and scales to $12K+/month for full-funnel management with creative production, media buying, and optimization. Most clients commit 3–6 months to see full impact. Longer commitments get better pricing.
How do you measure ROI?
We track revenue directly: attributed sales from paid social, organic conversions, email/SMS revenue, repeat purchase rate, and customer LTV. We don't report vanity metrics (impressions, followers). You'll see a dashboard updated daily with revenue, ROAS, CAC, and repeat rate by channel. That's the data that matters.
FREE · NO COMMITMENT · 48HR TURNAROUND
Get your San Francisco ecommerce market diagnostic.
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