Built for Ecommerce Brands That Have Outgrown Their Last Social Media Agency.
Your competitors are converting Bilbao shoppers on Instagram and TikTok while your ads underperform. We fix that.
8 of our last 10 ecommerce clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
Bilbao ecommerce is a different game.
We’ve run Social Media here. We know what it takes.
Bilbao ecommerce sellers lose €2.2M monthly to poor social strategy
Bilbao's 24,000 SMBs spend an average €2,200 monthly on digital marketing, yet social media marketing ranks second only to local SEO in demand—indicating a significant execution gap. Ecommerce businesses across manufacturing, retail, and tourism sectors struggle with community-building and retargeting despite high platform availability. The Casco Viejo and Abandoibarra districts host thriving retail ecosystems where local brand loyalty drives repeat purchases—but most businesses haven't built the social infrastructure to capture it. This creates a competitive opening for data-driven operators.
The 3 places Bilbao ecommerce brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 ecommerce brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Instagram engagement was stuck at 0.9% despite 12K followers. Meta campaigns averaged 1.8:1 ROAS. Cart abandonment was 38%, with zero recovery mechanism. Competitors in Casco Viejo district were capturing seasonal tourism traffic; this client wasn't.
Segmented audience into cold (lookalikes + interests), warm (website visitors, email list), and hot (cart abandoners + past customers). Built 3-tier retargeting flow with dynamic product ads + email sequences.
— María T.
Founder & Creative Director
Read the full case study →BEFORE → AFTER
Monthly attributed social revenue · BEFORE
€22,000
Monthly attributed social revenue · AFTER
€51,200
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
Within 6 months, your social media generates qualified traffic at 40–50% lower cost-per-acquisition, your cart abandonment recovery rate climbs 18% → 35%+, and your organic reach grows 60–120% as community trust and engagement compound. Most importantly: social becomes a dependable, attributable revenue driver that scales with your business.
Audit & Audience Discovery
We analyze your current social performance, Meta Ads account structure, and cart abandonment data. We segment your customer base by Bilbao geography, buyer journey stage, and product affinity to understand who's converting and who's dropping off.
Strategy & Creative Framework
We build a 6-month social roadmap that layers brand storytelling, product content, and community engagement specific to Bilbao's retail and tourism cycles. We design a content playbook (Reels, Carousel Ads, Stories, Live) and establish retargeting sequences.
Campaign Setup & Optimization
We configure audience segments, retargeting pixels, shopping catalogs, and conversion tracking. We launch initial campaigns (cold, warm, hot audiences) and set up A/B testing on creative, copy, and audience overlap.
Organic Content Execution & Community
Your team (or ours) publishes weekly content: Reels, carousel posts, Stories, and community engagement posts. We focus on Bilbao-relevant hooks (local events, seasonal commerce, brand values) and respond to comments/DMs within 4 hours to build trust.
Reporting & Iteration
Every two weeks, we review ROAS, CPA, engagement metrics, and cart recovery rates. We refine targeting, creative, and copy based on what's working. You see clear, attributable growth tied to sales revenue.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a Bilbao ecommerce brand
The median ecommerce client after 6 months
See exactly how much revenue you're losing to poor social strategy—and get a clear roadmap to recover it. In this 20-page audit, we analyze your current campaigns, audience quality, retargeting gaps, and competitive positioning.
Median result across 12 ecommerce Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“The content calendar process changed how our whole team thinks about marketing. We're telling a story now — not just filling a grid to look active.”
Cora M.
Brand Director · Lifestyle Brand
“They mapped our content to every stage of the buyer journey. That sounds basic — but nobody had done it for us before. The results were immediate.”
Raj S.
Founder · E-commerce Brand, $3M revenue
“We grew from 12K to 87K followers in nine months. But DM leads increased by 340%. Followers are vanity. Leads are the point. They understood the difference from day one.”
Mia C.
Founder · Beauty Brand, $2M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How long before we see results?
Quick wins (CPA reduction, engagement uplift) appear in weeks 2–4. Material revenue impact (25%+ improvement) arrives by month 3–4 as audiences warm and retargeting compounds. By month 6, most clients see 2–4× return on their investment.
Do you manage our ads, or do we?
We manage everything by default: strategy, creative, audience setup, testing, and optimization. Some clients prefer to own the ads account and have us advise—we support both models. You always have read-only access to your account and real-time reporting.
What's the minimum commitment?
We recommend 6 months for meaningful results (accounts need time to warm, audiences to scale, and learnings to compound). We offer flexible scopes: €900–€3,500/month based on ad spend, organic content production, and account complexity.
Will you work with our existing ad account or create a new one?
We integrate with your existing account. We'll audit it, restructure if needed, and ensure clean tracking with conversion APIs and pixel implementation. We never delete your historical data—we build on it.
How do you handle content creation—copy, visuals, video?
Depends on your package. Our core offering includes ad copy, audience targeting, and strategy. Video production, graphic design, and high-volume organic content creation are add-ons (most clients handle organic with our content calendar, or we can partner with freelancers in Bilbao).
FREE · NO COMMITMENT · 48HR TURNAROUND