Built for Ecommerce Brands That Have Outgrown Their Last Web Design Agency.
Most ecommerce sites in New York lose 70% of visitors before checkout. We design sites that stop the bleeding and turn browsers into buyers.
8 of our last 10 ecommerce clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Web Design doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Web Design” phase. They know it works. They want it done properly.
New York ecommerce is a different game.
We’ve run Web Design here. We know what it takes.
Your site converts at half the New York average.
New York's 230,000+ SMBs are spending an average of $6,500 monthly on digital marketing, yet most send that traffic to poorly optimized ecommerce sites. Fashion, fintech, and media brands dominate the metro, creating intense competition for visitor attention. Sites that don't convert are essentially burning advertising budget. Conversion-first design isn't a luxury in New York—it's table stakes.
The 3 places New York ecommerce brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 ecommerce brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
High traffic from Instagram and Google ads, but conversion rate stuck at 1.3%. Cart abandonment was 72%, and they had no retargeting strategy. Competitors with less traffic were outearning them.
Redesigned product pages with lifestyle photography, customer reviews, and urgency signals (stock levels, bestseller badges). Reduced product page load time by 58%.
— Sarah M.
Founder & CEO
Read the full case study →BEFORE → AFTER
Conversion rate · BEFORE
1.3%
Conversion rate · AFTER
3.8%
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Web Design has ever made sense to them.
From audit to measurable growth, step by step
By the end of our engagement, your site converts 40–60% more visitors into customers. You own a design system that scales, real-time analytics that show you what's working, and a roadmap to continue improving. Most clients see ROI within the first 90 days.
Conversion audit & mapping
We analyze your current site through the lens of New York ecommerce benchmarks. We map user flows, identify friction points, and measure where visitors drop off. We also audit your competitors' designs to find quick wins.
Strategy & design system
We develop a conversion-first design strategy tailored to your product, audience, and revenue model. This includes wireframes for key pages (product, category, checkout) with trust signals, social proof, and frictionless flow built in.
Visual design & prototyping
We design pixel-perfect interfaces that align with your brand while following conversion best practices for ecommerce. Every button, form, and image is intentional. We test designs with your target audience before build.
Development & implementation
Our engineers build your site for speed, mobile-first usability, and SEO. We set up conversion tracking, email capture, and retargeting infrastructure so you can measure every win. Site is performance-optimized before launch.
Launch, testing & optimization
We deploy with zero downtime, validate all conversions are tracking, and begin A/B testing key pages. We monitor performance daily for the first 30 days and provide optimization recommendations based on real user behavior.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a New York ecommerce brand
The median ecommerce client after 6 months
See how your site stacks up against the New York ecommerce benchmarks. Get a free, personalized scorecard analyzing your conversion rate, checkout flow, mobile usability, trust signals, and SEO performance—plus 10 specific actions you can implement immediately.
Median result across 12 ecommerce Web Design case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“They pushed back on every one of my bad ideas and were right every time. The version they built looks nothing like my original brief — and it's infinitely better.”
Fiona R.
CEO · Healthcare Services
“Page load went from 4.8 seconds to under 1.2. The SEO impact was visible within weeks. Speed isn't just a UX issue — it's a revenue issue. They understood that.”
Mike A.
CTO · E-commerce, $6M revenue
“We had a 68% mobile drop-off rate. After the redesign, 31%. If your agency can't tell you your mobile conversion rate, get a new one.”
Jade L.
CMO · Retail, $8M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How much does a New York ecommerce site redesign cost?
A full conversion-optimized redesign typically ranges $18K–$45K depending on site complexity, number of products, and integration requirements. Most New York ecommerce brands recoup this investment in 6–9 months through improved conversion rate and reduced ad spend waste. We offer flexible engagement models—you can start with discovery and design, then phase in development.
How long does the process take?
From kickoff to live launch: 16–20 weeks. Discovery and strategy take 5 weeks, design takes 4 weeks, and development takes 6–7 weeks. We can accelerate this timeline if you have bandwidth to move quickly on reviews and approvals. The 20-day test-and-optimize phase runs concurrently with development when possible.
Will a redesign hurt my SEO?
No—when done correctly, a redesign improves SEO. We implement 301 redirects for every URL change, preserve your existing ranking content, and improve site structure and page speed—all positive signals. In fact, most clients see 20–40% organic traffic growth in the first 6 months post-launch because the new site is better optimized for search intent and user behavior.
What if I'm not ready to redesign the whole site?
We can start with a conversion audit and high-impact pages. Many clients redesign their homepage, product pages, and checkout flow first, then phase in category pages and content. This approach lets you start proving ROI on a smaller investment before committing to the full site. We recommend this for brands already seeing decent traffic but struggling with conversion.
Do you handle the technical stuff like hosting, SSL, and databases?
Yes. We manage hosting, SSL, CDN optimization, and database setup as part of development. We typically recommend managed hosting platforms (Shopify, WooCommerce on cloud infrastructure, or custom builds on AWS) depending on your scale. You own the account and data—we just ensure it's configured for speed and security.
FREE · NO COMMITMENT · 48HR TURNAROUND