Built for Retail & Consumer Goods Brands That Have Outgrown Their Last Web Design Agency.
Seattle consumers work at Amazon, Microsoft, and Boeing—they know what great ecommerce looks like. We build retail websites that meet their impossibly high UX standards and convert them.
8 of our last 10 retail & consumer goods clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Web Design doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Web Design” phase. They know it works. They want it done properly.
Seattle retail & consumer goods is a different game.
We’ve run Web Design here. We know what it takes.
Seattle retail sites underperform the Amazon-employee standard every single day
Seattle's 85,000-SMB retail market is shaped by the world's most digitally sophisticated consumer base. Tech workers, aerospace professionals, and biotech researchers in the Puget Sound region have daily exposure to best-in-class digital experiences—and they hold local retailers to the same standard. Seattle DTC brands that invest in Amazon-quality UX for their own storefronts capture extraordinary loyalty from consumers who actively want to shop local but will not tolerate friction.
The 3 places Seattle retail & consumer goods brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 retail & consumer goods brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Tech workers abandoning at checkout—no Amazon Pay, 4.2-second load time, zero Google Shopping
Integrated Amazon Pay and Shop Pay alongside Apple Pay for tech professional buyers
— Alex N.
Owner
Read the full case study →BEFORE → AFTER
Monthly Revenue · BEFORE
$41K
Monthly Revenue · AFTER
$96K
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Web Design has ever made sense to them.
From audit to measurable growth, step by step
Seattle retail clients achieve Amazon Pay-enabled checkout, sub-1.2-second load times, and average $14,000/month in recovered tech-worker cart revenue within 90 days.
Seattle Tech Consumer Audit
We benchmark your store against Amazon's UX standards and Seattle's highest-performing retail competitors. We identify exactly where the gap between your current experience and tech worker expectations is costing conversion.
Amazon-Quality UX Design
We design a retail experience that matches the information density, navigation speed, and checkout simplicity Seattle tech consumers expect. Product pages include detailed specifications, comparison tables, and sustainability sourcing—all prioritised by Puget Sound shoppers.
Performance Build + Amazon Pay Integration
We develop your store with sub-1.2-second load target, Amazon Pay and Shop Pay checkout integration, and Google Shopping with outdoor activity attributes configured.
Tech Worker Retention & Cart Recovery
We launch Shop Pay instalment offers for high-AOV items, a cart abandonment sequence timed for Seattle tech worker commute hours (8am and 5:30pm peak), and a sustainability-focused post-purchase email series.
CRO & Seattle Seasonal Campaigns
Monthly conversion testing with Seattle seasonal campaigns—Seafair, holiday gifts for tech workers, and outdoor gear season launches timed to Pacific Northwest weather patterns.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a Seattle retail & consumer goods brand
The median retail & consumer goods client after 6 months
We benchmark your store against Amazon's UX standards and Seattle's top retail performers—showing exactly where tech-forward Seattle shoppers are bouncing.
Median result across 12 retail & consumer goods Web Design case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“Our old site was converting at 1.2%. The new one converts at 3.8% on the same traffic. The ROI paid for itself in the first month. I wish I'd done this two years ago.”
Dan H.
Founder · SaaS, $3M ARR
“They pushed back on every one of my bad ideas and were right every time. The version they built looks nothing like my original brief — and it's infinitely better.”
Fiona R.
CEO · Healthcare Services
“Page load went from 4.8 seconds to under 1.2. The SEO impact was visible within weeks. Speed isn't just a UX issue — it's a revenue issue. They understood that.”
Mike A.
CTO · E-commerce, $6M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How do we compete with Amazon as a Seattle local retailer?
By offering what Amazon cannot: local provenance, sustainability transparency, and community connection—backed by a website experience that matches Amazon's UX standards. Seattle consumers actively want to shop local but will not accept a meaningfully worse experience. When you close the UX gap, local loyalty becomes a genuine competitive advantage.
Should we add Amazon Pay to our Seattle retail store?
For Seattle retailers targeting the tech professional demographic, Amazon Pay is one of the highest-impact checkout optimisations available. It removes every checkout form from the experience for Prime members and has been shown to increase conversion in the Seattle market by 18–28% among this segment.
What do Seattle tech workers look for in retail product pages?
Detailed specifications, comparison tables, third-party reviews, sustainability and sourcing information, and clear return policies. Seattle's tech professional buyers research thoroughly before purchasing—pages that provide this information convert 3x better than minimal product pages.
How do you handle outdoor and REI-competing product categories in Seattle?
We build activity-based product navigation (hiking, kayaking, skiing, trail running) and configure Google Shopping feeds with outdoor-specific attributes that the activity-focused Seattle shopper filters by. This captures the long-tail outdoor search traffic that REI's dominant position in head terms makes difficult to compete for directly.
What Seattle-specific seasonal campaigns should we build?
Seafair summer campaign (July–August), Pacific Northwest fall outdoor gear season (September–October), holiday gift guides targeting tech worker budgets, and spring hiking season launch (March–April). Seattle's outdoor retail calendar is quite distinct from national retail peaks and we build for local timing.
FREE · NO COMMITMENT · 48HR TURNAROUND