Built for Healthcare Brands That Have Outgrown Their Last Social Media Agency.
Healthcare practices in Bilbao lose patient trust to outdated digital presence. We build community and drive qualified appointments through strategic social media.
8 of our last 10 healthcare clients saw measurable organic growth within 6 months
We do our best work for one kind of client.
Not every brand is the right fit for how we work. Here’s how to tell if you are.
That’s your profile. Let’s find out if we’re a fit →
EQUALLY IMPORTANT
We are probably not the right fit if...
You need results in 30 days. Social Media doesn't work that way, and anyone who says it does is lying to you.
You want to own the strategy internally and outsource only execution. We work as strategic partners, not vendors.
Your budget is under $2,000/month. We can't do our best work at that level.
The brands we work best with are past the “let’s try Social Media” phase. They know it works. They want it done properly.
Bilbao healthcare is a different game.
We’ve run Social Media here. We know what it takes.
Your competitors own Google Maps. Reclaim your patients on social.
Bilbao's healthcare market is fragmented: 24,000+ SMBs compete for attention, yet only 3 in 10 maintain active social presence. Patients trust peer reviews over ads. Most practices lack systematic patient testimonial collection, leaving revenue on the table while competitors appear more credible on Google and Instagram. The window to dominate local search and social in your specialty is open now—it closes fast.
The 3 places Bilbao healthcare brands leave revenue on the table
Every engagement starts with a structured audit. These patterns show up in 9 out of 10 healthcare brands we assess — regardless of size or previous agency history.
Don’t take our word for it.Here’s what we actually delivered.
Losing new patient cases to a newer, flashier practice 2km away that had 40+ Google reviews and active Instagram. Their practice had 6 reviews (5-star but ignored), no social strategy, and no patient testimonial system. Website was functional but patients weren't finding them online.
Implemented automated patient review request system: post-appointment SMS with easy Google review link. Training staff to mention reviews in-chair.
— María G.
Practice Manager
Read the full case study →BEFORE → AFTER
Monthly new patient inquiries from social/Google · BEFORE
2–3 inquiries/mo
Monthly new patient inquiries from social/Google · AFTER
12–15 inquiries/mo
You shouldn’t have to wonder what your agency is doing with your money.
Every Friday, you get a Loom from your strategist. Not a report — a walkthrough. What changed, what we’re doing about it, what to expect next week. Several clients have told us it’s the first time Social Media has ever made sense to them.
From audit to measurable growth, step by step
Within 6 months, you'll own your local social presence and patient perception. Expect 25–40 new patient reviews, 3–5x increase in social engagement, top 3 ranking in Google Maps for your specialty in Bilbao, and a predictable stream of qualified patient inquiries from social channels.
Audit & Strategy Blueprint
We conduct a 360° audit of your current social presence, Google Maps profile, patient review landscape, and competitor positioning in Bilbao. We interview your team to understand your unique value, patient demographics, and acquisition goals. From this, we build a 6-month social media & patient testimony strategy tailored to your healthcare specialty.
Content & Review System Setup
We design your social content calendar (4 weeks planned in advance), establish your brand voice guidelines, and implement a patient review automation system that prompts satisfied patients to leave Google and Facebook reviews at the optimal moment in their journey. This removes friction and scales testimonial collection.
Profile Optimization & Launch
We refresh your Google Business Profile, optimize all social bios for local search and patient trust signals, and launch a 30-day content sprint (educational videos, patient stories, FAQs, behind-the-scenes content). Each post is designed to rank locally and invite patient engagement.
Community & Engagement Management
Our team manages daily social engagement—responding to comments, answering DMs, fostering community discussions, and nurturing leads through social messaging. We track performance daily and adjust content based on what resonates with your Bilbao patient audience.
Measurement, Optimization & Scaling
We measure what matters: patient inquiries from social, appointment bookings, review growth, local search ranking, and ROI. Each month, we identify top-performing content themes and double down on them. We scale paid social campaigns if appropriate to reach more patients in your service area.
The honest difference
We’re not going to call other agencies bad. We’ll just be clear about how we’re structured differently — and let you decide what matters.
| Omakaase | What we hear from most agencies | |
|---|---|---|
| Contracts | ✓ Month-to-month. Walk away any time. | 12-month minimum (standard) |
| Who's on your account | ✓ Senior strategist. Doesn't rotate. | Account manager, often junior, rotates 6–12 months |
| Reporting cadence | ✓ Weekly Loom video + live dashboard | Monthly PDF report |
| Attribution model | ✓ Revenue-connected from Day 1 | Rankings + traffic only |
| Cost transparency | ✓ You see where every dollar goes | Black-box retainer |
What this typically looks like for a Bilbao healthcare brand
The median healthcare client after 6 months
A data-driven, step-by-step guide showing exactly how healthcare practices in Bilbao are capturing patient reviews, dominating local search, and filling appointment slots through strategic social media—without hiring a full-time social media manager.
Median result across 12 healthcare Social Media case studies. Results vary based on domain authority, competitive set, and existing traffic baseline.
“Our social content used to feel random. Every post now serves a purpose in the funnel. That strategic shift was obvious within sixty days.”
Leo R.
CMO · Fashion Brand
“We were posting every day with zero strategy. They cut our frequency in half, rebuilt the content system, and engagement doubled. More isn't always better.”
Tara N.
Head of Marketing · Food & Beverage, $4M revenue
“Instagram was an afterthought. It's now our second-highest revenue channel after word-of-mouth. I didn't think social could actually drive B2C revenue at this scale.”
Ben H.
CEO · Retail Brand, $7M revenue
The questions founders actually ask us
Not the FAQ we wrote. The questions from real first calls.
How long before we see new patient inquiries from social?
Most healthcare practices see measurable movement (increased profile visits, messages, appointment requests) within 4–6 weeks, with significant traction by month 3. The review system starts generating results immediately; social content compounds over 90–180 days. Full results (top 3 Google Maps ranking, 35+ new reviews, predictable patient flow) typically land at 5–6 month mark.
What if we have zero social presence today?
That's actually common. We build from zero. In Week 1, we audit your current state, interview your team, and set strategy. Week 2–3, we optimize profiles, create your brand voice, and design your content calendar. Week 3–4, we launch your first 30-day content sprint. By month 2, you'll have momentum. No experience required.
Do you manage our social accounts, or do we?
Depends on your preference. Most healthcare practices opt for us to manage day-to-day posting, community engagement, and DM responses—freeing your team to focus on patient care. Some practices prefer to own posting but use us for strategy, content creation, and reporting. We're flexible. Discuss your preference during discovery.
What's your retainer range for a healthcare practice in Bilbao?
For social media marketing + patient review system + community management, expect €1,200–€2,400/month depending on scope (single location vs. multi-location, posting frequency, paid social spend). This includes strategy, content creation, posting, engagement, and monthly reporting. Optional add-ons (video production, website updates, paid ads) adjust the range. We scope precisely during consultation.
How do you measure ROI? What metrics matter most?
We measure: (1) Patient inquiries & appointments attributed to social/Google, (2) Review count and rating growth, (3) Google Maps ranking improvement, (4) Website traffic from social, (5) Engagement rate trends, (6) Cost per acquired patient. You'll see a monthly dashboard. We focus on acquisition metrics—not vanity metrics. If it doesn't drive patients, we adjust.
FREE · NO COMMITMENT · 48HR TURNAROUND